It has the power to...
  • Motivate
  • Engage
  • Guide
  • Assess
  • Inform
  • Change Healthcare
Conversation is a powerful medicine

What we believe

Health happens between visits. We think healthcare should, too.

What we believe
  • Continuous personalized patient follow-up improves care plan adherence and outcomes
  • Real-time patient data allows care teams to focus resources on those who need them, when they need them
  • Ongoing digital communication across patient populations is key to maximizing fee for service revenues while transitioning to value-based care

Patients and care teams need to stay connected and informed

  • I feel that I am communicating better and more directly with my doctor.
    Conversa patient

You can’t catch fish at the doctor's office.



Digital CheckupsTM — a simple way to stay on track

Digital Checkups for Patient
  • Digital Checkups are brief conversations with your doctor between office visits that take place on any device you own, when you’re ready
  • You’ll answer a few questions and receive messages that are personalized to your health, and your doctor can suggest any changes that may be needed in your care plan
  • Your doctor will know when you’re staying on track, and can help you promptly address any warning signs

Communicate with patients, not their voicemail.



It’s time to start a new conversation

  • Digital Checkups automate targeted outreach, allowing your practice to efficiently communicate with patients and help them reach their care goals
  • Actionable patient data from Digital Checkups flows right into your EHR, just like lab reports
  • Get a continuous picture of your population’s health – who’s on track, who’s at risk, and who needs a change in their care plan
  • Digital Checkups showed us that a third of our chronic care patients were actually off track, which was a real surprise.
    Conversa provider

What's under the hood

We receive patient data from many sources

HIPAA-compliant engine

Integrating Data
  • Imports, parses, and combines clinical data with biometric data and patient-generated data
  • Accommodates C-CDA files, simple delimited, or other file types from EHR, population health, care management, and other systems

Every patient has a unique digital experience

Dynamic & personalized

Profiling with Taxonomy
  • Our taxonomy maps clinical data and patient-generated data together to create a unique, longitudinal patient profile
  • The Conversa Master Profile is a dynamic digital snapshot of each patient based on data from the EHR, monitoring devices, and real-time self-reported data

Applying new clinical rules and content is simple

Scalable, flexible platform

Applying Clinical Rules
  • Digital Checkups are smart, clinical algorithms that determine what to ask and what to say, to whom, and at what frequency
  • Clients can quickly build out new specialties, customize clinical rules, and perform updates without delay

Integrate patient-generated data into care delivery

Real-time analytics

Analyzing Results
  • Discover which patients are not adhering to their care plan or need immediate clinical attention
  • Gain insight into your patient population’s use of digital communications to boost engagement

Don't just take our word for it

% of patients do not adhere to their care plans

billion ($) per year spent on patients not adhering to care plans

% of patients want to self-manage their health with technology

billion ($) spent on unnecessary office visits in the US

Developed by a group of HIT pioneers

Bringing over a century of experience working with leading companies
(Healthline, WebMD, Press Ganey, Kaiser Permanente, Johnson & Johnson, Beth Israel Deaconness Medical Center, Cisco, MedicaLogic/GE, Health Share of Oregon)

West Shell III

Co-founder & CEO

West is a creative, high-energy entrepreneur, strategic marketer, conceptual problem solver, committed dad, environmentalist and avid outdoorsman. Over the last 28 years as CEO, he has built 5 innovative high growth companies and raised 4 inspired children.

Philip Marshall, MD, MPH

Co-founder & Chief Product Officer

From music to surgery, and healthcare technology (WebMD and Press Ganey) to social and rich media, Dr. Marshall is an entrepreneur inspired to make things simpler, and better. He also helps lead a large nonprofit performing arts organization, the Oregon Crusaders.

Daniel Dean

Chief Technology Officer

Daniel Dean was a pioneer in the EHR field at MedicaLogic/GE, followed by product and technology leadership for WebMD and leading eMarketing, enterprise CRM, and provider quality measurement organizations. He most recently was the CIO for Health Share of Oregon, one of the nation's largest Medicaid service providers. Daniel is on the Mt. Hood ski patrol and a proud father of two.

Danny Sands, MD, MPH, FACP, FACMI

Chief Medical Officer

Danny Sands is a practicing physician who is passionate about healthcare transformation, non-visit based care, collaboration in healthcare, and participatory medicine. His extensive HIT background and hands-on experience together bring a brilliant combination of knowledge and practice to the Conversa team.

Anna-Lisa Silvestre, MPH

Chief Engagement Advisor

Previously VP of Digital Services at Kaiser Permanente, she oversaw implementation and marketing of, the most widely used patient portal (4.5M members) in the US. Her experience implementing consumer facing digital capabilities into clinician workflow along with her marketing expertise, she brings unique value to her role as Marketing and Customer Engagement.

Chris Tucher

Senior VP & Business Development

Chris is a strategic business development leader that understands how company partnerships should fit together to form innovative new business opportunities. He has held leadership positions at Netscape, LookSmart and, most recently, Healthline, where he was head of business development for seven years, responsible for strategic and revenue partnerships with some of the largest payers, providers, media and IT companies in healthcare.

Conversa Media


University of Michigan's Social Venture Fund Invests in Conversa Health

University of Michigan's Social Venture Fund Invests in Conversa Health

ANN ARBOR, Mich., April 26, 2016 /PRNewswire-USNewswire/ -- The Social Venture Fund, in collaboration with the Samuel Zell & Robert H. L ...

LIVE from #HiMSS16: Meet Conversa Health Co-founders: West Shell & Philip Marshall

LIVE from #HiMSS16: Meet Conversa Health Co-founders: West Shell & Philip Marshall

We had a fun time co-locating our broadcast studio in the Conversa Health booth at HiMSS 2016 this year. We streamed the audio portion of th ...

Innovation Diffusion: Conversa Drives Shift to Population Health With Digital Checkups

Innovation Diffusion: Conversa Drives Shift to Population Health With Digital Checkups

Conversa Health operates with the understanding that health happens between visits. The San Rafael, CA-based startup develops patient relati ...

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