Conversa Health

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Words matter

Words shape our well-being

Couple Doctor

Who we are

Conversation is
the key to
better care

Today's patient is an active participant in her care. She expects timely access to important health information for herself and her loved ones, and the communication that helps her make better decisions. With the Conversa Conversation Platform™, healthcare organizations can now deliver the right conversations at the right time across their patient populations at scale. Conversa's approach is transforming Patient—Care Team interactions that used to be reactive and episodic to a new relationship that is proactive, continuous and collaborative. This purposeful conversation has the power to fundamentally change how and when healthcare happens.

Better conversation leads to better care.

Purpose

What we do

Messaging with a Purpose

Conversation is the foundation of a healthy relationship.

By using conversation with purpose, we enable a better care experience for patients and their providers. The Conversa Conversation Platform™ delivers scalable, flexible, and fully-automated virtual care that helps monitor, manage, and engage patient populations at scale.

Our Conversational AI technology draws from a robust clinical content library of over 500 “clinically-intelligent” conversations that covers chronic care, pre and post-surgical care, post-acute, and prevention and wellness scenarios. Our conversational experiences employ behavioral science methodology to activate deeper motivation in the patients that need it most, helping them to become equal and informed partners in their care. Conversa's purpose-built conversations drive unprecedented access to care, patient and clinician experience, and clinical and financial outcomes.

Conversa is Healthcare's Conversation Platform™

Conversa's phone interface

Analysts on Conversa: In their words

Changing the
Conversation

Personalized. Automated. Conversation.

  • Always-on access from any device Always-on access from any device
  • Smart on FHIR API clinical integration Smart on FHIR API clinical integration
  • Secure, stable, and scalable platform Secure, stable, and scalable platform
  • Smart,  dynamic,  and  profile-driven Smart, dynamic, and profile-driven
  • Smart,  dynamic,  and  profile-driven Collects and utilizes PGHD & biometric data
  • Smart,  dynamic,  and  profile-driven Real-time alerts
    and analytics
81% Patient Engagement
94% Patient Satisfaction
72% Care Plan Adherence
10x+ Return on Investment
How we do it

Our Process

Personalize

The \

The “Conversa Brain” is what scales the platform for mass personalization. It uses the client configuration combined with the patient profile and machine learning patterns to do three key things:

  • dynamically set the frequency of outreach
  • align the sequence of modules appropriate for each individual
  • deliver each and every question and feedback statement to maximize the positive impact on the patient
Why Conversa? Better Conversation. Better Outcomes.
Why Conversa
Better Conversation. Better Outcomes.

Innovative health companies and leading health systems recognize the value of our personalized, automated conversational experiences. By engaging in the right conversation at the right time, healthcare organizations are managing resources at scale, increasing productivity, decreasing readmissions, automating outreach and monitoring, and enhancing patient satisfaction. The future of healthcare is driven by informed and empowered patients.

Leading Innovators Using Conversa

Proven Experience and Passion

Conversa’s team, Board and Advisory Board are a unique group of dedicated healthcare professionals and technologists who are passionate about transforming the healthcare experience through automated, personalized patient conversation.

West Shell III

West Shell III

Co-founder, CEO & Chairman

Philip Marshall, MD, MPH

Philip Marshall, MD, MPH

Co-founder & Chief Product Officer

Scott Anderson

Scott Anderson

Chief Technology Officer

Chris Edwards

Chris Edwards

Chief Marketing & Experience Officer

Murray Brozinsky

Murray Brozinsky

Chief Strategy Officer

Becky James

Becky James

Vice President of Operations

Todd Grant

Todd Grant

Vice President of Finance & HR

Joe Schulman

Joe Schulman

Board Member - SVP, Regional Executive Director, Northwell

Peter Levin

Peter Levin

Board Member - CEO, Amida

Steve Lindseth

Steve Lindseth

Board Member - Senior Advisor, Triple Tree

Paul Auerbach, MD

Paul Auerbach, MD

Advisor - Professor, Emergency Medicine, Stanford

Steve Ondra

Steve Ondra

Advisor - CEO, North Star Healthcare

News & insights

18 Sep '18

Conversa’s Advanced Automated Patient Engagement Platform Earns Industry Leadership Recognition from Frost & Sullivan

Conversa leads market powering a continuous, collaborative, and efficient provider-patient relationship SANTA CLARA, Calif. — September 18, 2018 — Based on its recent analysis of the North...

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Accenture Includes Conversa in 2019 HealthTech Innovation Challenge

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Formativ Health Partners with Conversa to Improve Patient-Provider Access and Clinically Intelligent Conversations

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Insights