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Category: Conversa Insights

Conversa CMS PFS 2019 Public Comments

Seema Verma, Administrator  Centers for Medicare & Medicaid Services Department of Health and Human Services 200 Independence Avenue SW., Washington, DC 20201   Dear Administrator Verma: On...

Medicare’s Big Virtual Check-In Surprise

GVCI1 – The code you’ve never heard of could be the biggest thing to happen in virtual care reimbursement Medicare isn’t known for surprises. When it proposes something for its annual...

Will Chatbots Dehumanize Healthcare?

Not all chatbots are created equally… Chatbots, those automated conversation bubbles that pop up on websites, chatting with people without the need for humans, are all the rage. But what will...

Thoughts on Google Duplex and Chatbot Design

Earlier this month, I watched Google CEO Sundar Pichai’s reveal of Google Duplex, an AI that can make phone calls to small businesses and schedule appointments on behalf of consumers. My colleagues...

Are We Ready for the Care Team of the Future?

For those of us in healthcare technology, there have been two very exciting research reports released in the last few weeks. This research was from two different organizations, on a similar topic (AI...