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Category: Conversa Insights

Will Chatbots Dehumanize Healthcare?

-By Murray Brozinsky, Chief Strategy Officer, Conversa Not all chatbots are created equally… Chatbots, those automated conversation bubbles that pop up on websites, chatting with people without...

Thoughts on Google Duplex and Chatbot Design

Earlier this month, I watched Google CEO Sundar Pichai’s reveal of Google Duplex, an AI that can make phone calls to small businesses and schedule appointments on behalf of consumers. My colleagues...

Are We Ready for the Care Team of the Future?

For those of us in healthcare technology, there have been two very exciting research reports released in the last few weeks. This research was from two different organizations, on a similar topic (AI...

Busting 6 myths about automated patient engagement

Healthcare providers need to engage patients between encounters, to meet the objectives of value-based care. But traditional in-person or telephonic methods cost both time and money. To offer support...