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From Murray Brozinsky: 2021 Winter CEO Letter

December 3, 2021 As we enter our second holiday season battling COVID-19, I’m grateful that we get to continue supporting the heroes on the front lines caring for patients.  Every day, the...

The Conversational Care Leadership Series

Welcome to The Conversational Care Leadership Series. This series is intended to capture brief interviews with industry leaders to learn how they are navigating these times in practical and...

The Healing Power of Conversation

Northwell Health, New York’s largest health system, has been embracing the power of conversation to expand the patient provider relationship, meet clinical objectives, and do so at a lower...

New Frontier: Automating Healthcare Conversations

It’s no secret that a good communication strategy is the key to patient engagement, and is the foundation to run an effective and high-performing health system. However, the busy lives of both...